WHO’S BEHIND THE L’IMAGE COMPANY?
The company was founded in 1990 by Gabriele Bürger. Daughter Adina Alt (née Bürger) took over management in 2018. To this day, L'IMAGE is a family-run business. Our product range is specially designed to meet the needs of the hairdressing trade. Our team of 20, some of whom also come from the hairdressing industry, lend their expertise to L'IMAGE's customers.
WHAT IS THE DIFFERENCE BETWEEN TRAINING AND COMPETITION HEADS?
L'IMAGE training heads are suitable for many uses. Training is an opportunity to learn cutting, coloring and blow-drying techniques. They are used at seminars where new cut and color trends are presented. The training heads are also used on catwalks, serving as models for styling the human models later on. Our competition heads are specially designed for national and international competitions. They are certified by the OMC (Organization Mondiale Coiffeure). These heads have a shoulder dimension and a larger head circumference.
WHICH TRAINING HEAD IS THE BEST?
Unfortunately, there’s no blanket answer to this question. What matters here are your individual wishes and plans. For haircuts and coloring, training heads with a hair length of about 35 cm are best. For pinned up styles, definitely use a training head with hair that is 50 cm long. We’re also be happy to advise you by phone at 0049821/4559700 or by email at firstname.lastname@example.org. We can also be reached via Whats App at: +49 178 68 40 260.
CAN I SEE L'IMAGE HEADS IN PERSON BEFORE I BUY?
L'IMAGE attends certain hairdressing trade shows. There you’ll find the entire product range and have the opportunity to take each in hand and experience the high quality yourself.
WHY AREN'T THE L'IMAGE HEADS SMILING?
When you smile, a nasolabial fold appears. This fold extends down both sides of the face from the upper end of the nostrils to the corners of the mouth. This crease is very difficult to recreate on the training head due to the foaming process. This is why we’ve chosen a neutral facial expression for "our" heads.
HOW DO I RETURN A L'IMAGE HEAD I DON'T LIKE?
HOW DO I DISPOSE OF AN OLD TRAINING HEAD?
Discarded heads can be disposed of in your normal trash. If you have any concerns about this, please feel free to contact us. We will also take back used heads and donate them to kindergartens and various organizations.
YOU DON’T SEE THE RIGHT HEAD?
... Contact us! We’re happy to accommodate requests for custom designs with your desired hair color, face, and length.
TRAINING, EXAMS, COMPETITION
WHICH HEAD DO I NEED FOR MY TRAINING?
WHICH TRAINING HEAD DO I NEED FOR THE MASTER'S EXAM?
ARE L'IMAGE HEADS SUITABLE FOR COMPETITION?
WHAT IS THE OMC SEAL?
HANDLING AND STORAGE
HOW DO I CARE FOR MY L'IMAGE HEAD?
WHY DO YOU RECOMMEND BUYING L'IMAGE CARE PRODUCTS?
In order to optimally care for your L'IMAGE head, we recommend you use pH-neutral or slightly alkaline care products. We have therefore developed our own product line that’s especially well-suited to chemically pre-treated hair. In order to enjoy using your training head for an extended period, we recommend regular use of our care products.
HOW DO YOU APPLY COLORIS?
The specific density of Coloris is higher than that of other hair dye and acts like a protective layer on all non-hair areas. When dyeing, the hairline is taped and Coloris skin protection emulsion is applied. Color in the ear area and at the hairline is applied with cotton swabs. If any color remains on the skin, please remove it immediately using water and a cotton pad.
WHAT DO I HAVE TO CONSIDER BEFORE USING IT THE FIRST TIME?
Before the first use, remove the hair tie, if there is one. The training heads are ready for use right after the hair is washed. The head should be washed exclusively in the direction that the hair falls. When combing the hair for the first time, some slight hair loss is to be expected and is harmless. Always brush out any hairspray and styling residue before each subsequent use.
CAN I APPLY MAKE-UP TO MY L'IMAGE HEAD?
All L'IMAGE heads are suitable for applying make-up. To do this, remove the original make-up with nail polish remover. Nail polish is a good substitute for lipstick. Eyeliner and eye shadow can be used for the eyes, and we recommend hairspray to set the make-up .
DYEING, BLEACHING, HEAT TREATMENT, UPDO STYLES
CAN I DYE THE HAIR ON MY L'IMAGE HEAD?
CAN I BUY AN ALREADY DYED HEAD?
CAN I DYE THE L'IMAGE HEADS BLONDE?
CAN I PERM THE L’IMAGE HEAD?
CAN I USE A CURLING IRON AND/OR STRAIGHTENER ON THE HAIR?
WHICH HEAD DO I NEED FOR UPDOS?
WHAT ARE THE DIFFERENCES BETWEEN THE COMPETITION HEADS LOUISA AND LUNA, OR ELENA AND RAPHAELA?
ABOUT OUR HAIR
ARE THE HEADS MADE OF 100% HUMAN HAIR?
WHAT TYPES OF HAIR ARE THERE?
Advantages and usage: Indian women have naturally extremely strong and thick hair. It also seems that there’s no limit to how long their hair can grow. It is heat resistant and can be dyed without any issue.
WHAT ARE THE OUTSTANDING FEATURES OF CHINESE HAIR?
WHAT IS SO EXCEPTIONAL ABOUT EUROPEAN HUMAN HAIR?
WHAT’S DIFFERENT ABOUT PROTEIN HAIR?
WHAT MAKES MIXED HAIR UNIQUE?
WHAT DISTINGUISHES YAK HAIR FROM THE OTHERS?
DOES MY L'IMAGE HEAD HAVE LICE OR NITS?
People often ask if a training head is infested with nits because they see small white particles at the hairline. These are merely remnants of the PU foam and can be combed out quite easily. Due to the fact that neither the head nor the hairs on the training head contain any blood or have a cuticle (scaly layer), nits cannot settle on the hairs or survive there.
HAIR STRUCTURE AND LENGTH
MY L'IMAGE HEAD IS SHORTER THAN DESCRIBED. HOW DO I MEASURE HAIR LENGTH CORRECTLY?
HAIR FALLS OUT WHEN I COMB MY NEW L'IMAGE HEAD. WHY?
WHAT CAN I DO TO MAKE MY L'IMAGE HEAD HAIR MORE MANAGEABLE?
WHY IS THE HAIR THINNER AT THE TIPS THAN AT THE ROOTS AND SHAFT?
MY L'IMAGE HEAD HAS POROUS, DAMAGED HAIR. WHAT SHOULD I DO?
WHY DO ISOLATED HAIRS MELT WHEN WORKING WITH HEAT?
WHY ARE THERE SOMETIMES ISOLATED BLACK HAIRS ON BLONDE HEADS?
HOW IS A L'IMAGE HEAD MADE?
L'IMAGE heads are for the most part handmade. First, the hair is chemically pretreated and refined. Refining involves immersing Asian hair in an acidic chlorine solution, removing some or all of the cuticle (outer layer) so that the hair is thinned enough to match European hair in thickness. The hair is then bleached to selected depths of color and bundled. Four to six hairs per stitch are implanted by hand into the plastic head, which is then filled with PU foam. Finally, make-up is sprayed on by hand with an airbrush.
WHERE DOES THE HAIR ON MY L'IMAGE HEAD COME FROM?
The human hair used on L'IMAGE heads comes primarily from India. There, women have their hair, which can be knee-length, shaved off in temples to ask for the protection and grace of their deity. We get most of the hair from combings out and sales by the Indian women. The hair is then collected and sold to production facilities around the world. However, there are also heads with Chinese or European human hair.
WHY IS THERE A RED OR BLUE THREAD IMPLANTED IN MY L'IMAGE HEAD?
In the production process, individual tufts of hair are tied with red and blue threads. When hair is implanted, it can happen that these threads are also incorporated. They can be easily pulled out or cut off.
HOW MANY GRAMS OF HAIR WERE IMPLANTED ON MY L'IMAGE HEAD?
A competition head from L'IMAGE has about 135 g-200 g of hair implanted, depending on the length of the hair. A L'IMAGE mannequin head has about 80 g-190 g of hair implanted.
CAN NEW HAIR BE IMPLANTED ON MY L'IMAGE HEAD?
After the hair is implanted into the head, the head is filled with PU foam. This makes it impossible to detach the skin and implant new hair.
WHICH TRIPOD STAND FITS MY L'IMAGE HEAD?
WHY DO I NEED LACES?
DOES THE HEAD COME WITH A TRIPOD?
SHIPPING AND PAYMENT
WHAT DOES A L'IMAGE HEAD COST?
There’s no general answer to this question. We have a LIMAGE head for every budget and taste in our range. Depending on hair color and length, you can purchase a L'IMAGE head for as little as €40 or as much as €200. Here's the general formula: The longer and lighter a head of human hair is, the more it costs. You can find especially good deals in our Sale section.
HOW CAN I PAY AT L'IMAGE?
You have the option to pay by Pay Pal or direct debit. Payment in advance, by Klarna, by credit card or bill-me-later are also available.
CAN I GET A DISCOUNT?
For a purchase of 500 euros, L'IMAGE offers a 5% discount, for 1,000 euros a 7% discount, and from 2,000 euros a 10% discount. For orders of 20 heads or more, please contact us by phone or mail.
WHAT DOES SHIPPING COST?
Shipping costs vary depending on the country, weight, and scope of delivery. You’ll find shipping costs at the following link or feel free to contact us at email@example.com or 0049 (0) 821 455 97 00. ➤ https://www.limage.de/en/shipping
WHAT’S THE DELIVERY TIME?
Orders are delivered within Germany within 1-2 business days. In other EU countries it can take up to 5 business days until you have your LIMAGE head. In non-EU countries it takes a little longer due to customs clearance (about 10-15 business days). Urgent orders are no problem. In addition to GLS standard shipping of 1-2 business days within Germany, there is express shipping for an additional charge. That means deliveries can arrive starting from the very next business day at 8:00 a.m. Please note: Express orders must be placed by no later than by 1:00 p.m.!
WHEN WILL THE PRODUCT I WANT BE BACK IN STOCK?
Sometimes even we are surprised by a rush on some articles. Unfortunately, production and delivery times don’t allow us to get additional supplies within days. It may happen that an item is sold out for several weeks. However, you’re welcome to pre-order your desired head with the "Preorder” button. Your item will then be shipped as soon as it’s back in stock.